Terms of Service

Last updated: 27 May 2026  ·  Effective: 27 May 2026

Please read these Terms carefully before using Vegigo. By creating an account or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the Vegigo mobile application, website at vegigo.app, and any related services (collectively, the “Service”), operated by Vegigo (“we,” “us,” or “our”).

By accessing or using the Service, you confirm that you are at least 13 years old, have read and understood these Terms, and agree to be bound by them. If you do not agree, do not use the Service.

2. Description of Service

Vegigo is a community-powered platform for discovering vegetarian and vegan-friendly restaurants. The Service allows users to:

  • Browse and search restaurants filtered by dietary type
  • Submit, verify, and vote on dietary safety tags for restaurants
  • Post photos and reviews of dining experiences
  • Earn points and build a trust score through accurate contributions
  • Discover local vegetarian events and connect with Local Guides

The Service is actively evolving. Features may change without notice.

3. User Accounts

Registration

To use most features, you must create an account using a valid email address or supported third-party authentication provider (e.g., Google). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

Account Accuracy

You agree to provide accurate, current, and complete information when registering and to keep it updated. We reserve the right to suspend or terminate accounts that contain false information.

One Account Per Person

Each person may maintain only one account. Creating multiple accounts to manipulate trust scores, verification counts, or any other metric is prohibited and may result in permanent bans.

4. User Content

Your Content

“User Content” means any photos, captions, reviews, tag verifications, event submissions, or other material you submit to the Service. You retain ownership of your User Content.

License to Vegigo

By submitting User Content, you grant Vegigo a worldwide, non-exclusive, royalty-free, sublicensable licence to use, store, display, reproduce, and distribute that content in connection with operating and improving the Service.

Content Standards

User Content must not:

  • Be false, misleading, or inaccurate — especially regarding dietary safety
  • Infringe any intellectual property rights
  • Contain spam, advertisements, or promotional material without permission
  • Be abusive, harassing, threatening, or discriminatory
  • Violate any applicable law or regulation

We reserve the right to remove any User Content that violates these standards without notice.

5. Dietary Information Disclaimer

Important: Dietary tags and safety information on Vegigo are community-sourced and are not professional dietary or medical advice. Always verify critical dietary information directly with the restaurant, especially for severe allergies or medical conditions.

Vegigo does not guarantee the accuracy, completeness, or currency of any dietary information, tag, or rating on the platform. Restaurant menus and ingredient sourcing change frequently. Vegigo is not liable for any adverse health outcomes resulting from reliance on information provided by the community.

6. Community Guidelines

To maintain the integrity of the platform, all users must:

  • Only verify tags for restaurants you have actually visited. Submitting false verifications is a serious violation.
  • Post honest, first-hand accounts of your dining experience.
  • Respect other community members and restaurant staff.
  • Report inaccurate information through in-app reporting tools rather than posting counter-claims.

Violation of community guidelines may result in trust score reductions, temporary suspension, or permanent account termination.

7. Restaurant Owners

If you claim ownership of a restaurant listing, you confirm that you are an authorised representative of that business. You agree not to manipulate your restaurant's tags or ratings by submitting false verifications or soliciting them from others.

Vegigo reserves the right to revoke owner access if misuse is detected.

8. Points, Trust Scores, and Badges

Points, trust scores, and community badges are virtual recognition features with no monetary value. Vegigo may adjust, reset, or discontinue these features at any time. Attempting to manipulate these systems (e.g., through coordinated voting or fake verifications) is prohibited.

9. Intellectual Property

The Vegigo name, logo, design, and software are the property of Vegigo and are protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Third-Party Services

The Service may contain links to or integrations with third-party websites and services (e.g., maps, analytics). We are not responsible for the content or practices of third parties and encourage you to review their terms and privacy policies.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VEGIGO DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VEGIGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim, or SGD 100, whichever is greater.

14. Indemnification

You agree to indemnify and hold harmless Vegigo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Service, your User Content, or your violation of these Terms.

15. Termination

We may suspend or terminate your account at any time for violation of these Terms, or for any other reason at our sole discretion, with or without notice. You may delete your account at any time through the app settings.

Upon termination, your licence to use the Service ceases immediately. Provisions that by their nature should survive (including disclaimers, limitation of liability, and governing law) will survive termination.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via the app or email at least 7 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Singapore.

18. Contact Us

If you have questions about these Terms, please contact us: